Our UK based support help desk is staffed by experts in your solution, providing you with the peace of mind that if you experience any issues with your software, help is just a phone call away.
Our customer portal enables you to submit cases 24/7 and track the status of these issues, from the initial log through to resolution. It also provides valuable online access to knowledge-based articles, technical documentation and opinion pieces – enabling you to broaden your understanding – and the value – of your applications.
What our clients say...
"You spend a lot of money on a project then once that’s done a lot of companies leave you in the lurch. But it’s been very good. TouchstoneFMS has delivered everything they’ve said they would. Any problems that we’ve had, TouchstoneFMS’s helpdesk has been straight on the phone and they’ve resolved it. Long may that continue."