One of the UK’s leading charities for deafblind and those with complex disabilities has chosen TouchstoneFMS as their Infor SunSystems support partner.
As part of the new partnership, TouchstoneFMS (touchstone) will be providing daily support, advice, and enhancements to the Charity’s SunSystems implementation.
Group Management Accountant at the charity explained: “We are a long-standing user of SunSystems and wanted to ensure that we were maximising the solution’s potential. We went to market to find a partner who could work with our entire business, improving how we use SunSystems as well as providing our finance team with more effective and better support. We reviewed several providers and Touchstone were the clear choice.”
With a large financial team in the UK and globally, Infor SunSystems is critical to the Charity’s financial accounting processes, the Group Management Accountant went on to add:
“The Touchstone helpdesk is great. We can easily log support tickets on their portal and get a fast response from their knowledgeable and helpful support consultants. The Touchstone team have been instrumental in helping us to assess how we’re using the system, and how we can get the most out of it by suggesting improvements.”
Syed Bokhari, Account Manager at Touchstone comments: “Our experience of working with the not-for-profit sector, the strength of our consultancy team and our industry-leading Helpdesk services proved to the Charity that we were the best partner to support them. As a business we also share the Charity’s view that those with complex disabilities should be included in society, and so we are immensely proud to be working with such a great Charity.”
TouchstoneFMS Ltd is the leading Infor SunSystems partner in the UK and Europe.
An Infor Gold Channel Partner specialising in Financial ERP systems, we work in partnership with our customers to ensure they are getting the most out of their software investment and keeping up to date with the latest functionality and technology.
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