Getting the most out of FreshDesk
Wednesday 27th September 2023 | 10:30-11:30 | Online Webinar
Join our webinar to understand how customers can use our FreshDesk Support System to their own advantage.
This will include:
- How to log a new ticket
- Updating a ticket
- Examining the main ticket view
- Adding additional users to a ticket
- Using messaging and re-opening tickets
- Exporting tickets.
- Using the search and the knowledgebase within FreshDesk.